This website is brought to you by Minnie von Mallinckrodt-Grant trading as Minnie Von Coaching. I take the privacy of my website users very seriously. I ask that you read this privacy policy (Policy) carefully as it contains important information about how I shall use your personal data.

For the purposes of the Data Protection Act 1998, Minnie von Mallinckrodt-Grant (‘I’ or ‘me’) is the ‘data controller’ (ie the person who is responsible for, and controls the processing of, your personal data).

We are committed to protecting the privacy and security of your personal information. We have implemented measures to ensure compliance with the European Union's General Data Protection Regulation (GDPR), which provides individuals with greater control over how their data is collected, used, and shared.

 

Personal data I may collect about you

I shall obtain personal data about you (such as your name and email address) whenever you complete an online form.  For example, I shall obtain your personal data when you sign up to join my email list or buy my services.

The types of personal data we may collect include:

• Your name
• Email address
• Phone number (optional)
• Address (optional)
• Payment information (if you make a purchase)

I may monitor your use of this website through the use of cookies and similar tracking devices. For example, I may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps me to build a profile of my users. Some of this data will be aggregated or statistical, which means that I shall not be able to identify you individually. For further information on my use of cookies, please see my cookie policy.

How I use your personal data

I shall use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

• to help me identify you and any accounts you hold with me;

• administration;

• customer profiling and analysing your purchasing preferences;

• marketing—see ‘Marketing and opting out’, below;

• fraud prevention and detection;

• billing and order fulfilment;

• customising this website and its content to your particular preferences;

• to notify you of any changes to this website or to my services that may affect you;

• security vetting; and improving my services.

Marketing and opting out

If you have given permission, I may contact you by email about my services, promotions and special offers, that may be of interest to you. If you prefer not to receive any direct marketing communications from me, you can opt out at any time, and also opt back in again if you give us permission to do so. See ‘Your rights’, below for further information.

Disclosure of your personal data

I may disclose your personal data to:

• credit reference agents—see ‘Credit checking’, below; and

• law enforcement agencies in connection with any investigation to help prevent unlawful activity

Keeping your data secure

I shall use technical and organisational measures to safeguard your personal data, for example I restrict access to your data and payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when I use this technology).

While I shall use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason I cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Credit checking

To enable me to make credit decisions about you and members of your household and for fraud prevention and money laundering purposes, I may search the files of credit reference and fraud prevention agencies (who will record the search). I may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and I suspect fraud, I shall record this.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

GDPR Rights

You have the following rights regarding your personal data:

• The right to access: You can request access to the personal data we hold about you.
• The right to rectification: You can request that we correct any inaccuracies in your personal data.
• The right to erasure: You can request that we erase your personal data under certain conditions.
• The right to restrict processing: You can request that we limit the processing of your personal data.
• The right to data portability: You can request a copy of your personal data in a structured, machine-readable format.

Your rights

You have the right to request access to personal data that I may process about you. If you wish to exercise this right, you should:

• put your request in writing;

• include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); and

• specify the personal data you want access to.

You have the right to require me to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

• put your request in writing;

• provide me with enough information to identify you; and

• specify the information that is incorrect and what it should be replaced with.

You also have the right to ask me to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

• put your request in writing (an email sent to [email protected] with a header that says ‘Unsubscribe’ is acceptable);

• provide me with enough information to identify you (eg your full name); and

• if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg email), please specify the channel you are objecting to.

My contact details

I welcome your feedback and questions. If you wish to contact me, please send an email to [email protected].

I may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Cookie policy: Use of Cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access my website. I use cookies on this website to:

• recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);

• obtain information about your preferences, online movements and use of the internet;

• carry out research and statistical analysis to help improve my content , products and services and to help me better understand my visitor requirements and interests;

• target my marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and

• make your online experience more efficient and enjoyable.

The information I obtain from my use of cookies will not usually contain your personal data. Although I may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances I may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form).

In most cases I will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for me to provide you with a service you have requested (eg to provide you with information).

If you visit my website when your browser is set to accept cookies, I will interpret this as an indication that you consent to my use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting me use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

 

Description of Cookies

The table below provides more information about the cookies I use and why:

Name of cookie	Owner	Purpose for the cookie
Google Analytics	Google Inc	This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
Facebook pixel	Facebook	Allows Facebook ad targeting based on your interactions with this site, including which specific pages you view and purchases you make on this site. Data is collected and controlled by Facebook in accordance with their terms and conditions.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.